The Learning Contract
To make the learning environment a safe, secure place to work in we ask you to agree that it is a place where
- we co-operate rather than compete
- we respect the views and beliefs of others
- we can learn by our mistakes
- it is OK to change your mind
- cultural difference is valued
- discussions are confidential so we may share without fear
Please note that smoking and the consumption of alcohol are not permitted during training. Please be considerate with cell phone use.
Entry Criteria
Entry to the course is open to all who meet the entry criteria. (Note: the criteria may differ from one course to the next based on unit standard prerequisites and client requirements)All those enrolled and confirmed a place on the course may be required to prepay on invoice if they do not hold an account with Inscience.
Health and Safety Procedures
Your facilitator will make you aware of emergency evacuation procedures and any potential hazards in the training environment. Should you see anything hazardous in the training environment bring it to the attention of
the facilitator immediately. Where the course is physically demanding you maybe required to additionally complete a health declaration form.
Learning Support
InScience staff are available for guidance and support during normal office hours and, if appropriate, outside of those hours. Please discuss with your facilitator any course-related problems. Staff guarantees strict
confidentiality. If you need guidance and support outside the expertise of your facilitator, please ask for details of other sources of support.
Typical community support and guidance available in the Auckland area:
Citizens Advice Bureau Ph: 0800 367 222.
NZ Income Support Services Ph: 0800 559 009
NZQA (certificates, participant disputes etc) P O Box 160, Wellington Ph: 0800 QAHELP
Special needs
If you have any special needs which impact on your ability to undertake training and assessment, please discuss these with your facilitator at the commencement of the training/assessment. Your facilitator will then make arrangements with you on how these will be accommodated.
1 Assessment & reassessment
If you elect to undertake the assessment for the course you will be given full details as part of the training. You can resubmit your work for assessment as many times as you need to within 6 months of completing the training.
If you take longer than 6 months a reassessment fee may apply. You must submit work for assessment in English unless otherwise arranged. Submissions in Te Reo Maori will be accepted provided this is negotiated prior to submission of the work. To enable participants to achieve all unit standard outcomes facilitators may on occasion extend the six-month completion period. In this case a revised completion date will be notified to all participants in writing.
To assist you with the completion of assessed work within the 6 month period allowed for completion you will be given:
- the opportunity to establish a “study buddy / buddies“ before the facilitator closes the face to face part of the course
- contact details of your facilitator / assessor who will answer any queries you might have
- reminders by your in-house training manager – Attestation form provided for in work mentor where appropriate
- a reminder by the InScience administrator one month before the deadline for submission of assessed work
Assessment Appeals
If you want to appeal against an assessment result tell your assessor / facilitator within 14 days of receipt of the assessed work. If you and the assessor / facilitator cannot reach agreement the Management and Delivery Team will consider the appeal. If satisfaction is not reached your case will be referred to an external assessor.
Disciplinary Procedures
If you endanger the learning environment by consciously disregarding the learning contract you will be reminded verbally to abide by the contract. Should your behaviour re-occur, you will be given a written request to abide by the contract. If the behaviour continues, you will be asked to leave the course.
Complaints
If you have a complaint about InScience or one of our staff members:
- In the first case, raise it with the InScience facilitator/staff member most closely concerned.
- If it is not resolved, write to the Managing Director of InScience and it will be considered at the next meeting of the InScience Management and Delivery Team.
- If you are not satisfied with the Management and Delivery Team’s response contact NZQA at Wellington (04) 802 3000.
Fees Information, Withdrawals and Refunds
Fee details are shown in the pamphlet or flyer, which advertises a course. Courses funded by employers, InScience will have negotiated an all-up fee, which includes GST, materials and other costs.
InScience will consider requests for a part refund of fees on a case-by-case basis but generally, please refer to the course quotation for refund information. InScience is exempted from the requirement to provide fee indemnification arrangements because its courses are very short.
Information about You and Your results
Information about you and your learning achievements is governed by the Privacy Act, which InScience follows closely. There are three reasons why InScience might need to provide copies to other people of your personal information. They are:
- To send assessment results to NZQA so that your ‘Record of Learning’ can be updated with new credits or qualifications added to it.
- To make photocopies of some of your assignments to use when the assessment is moderated by another person or persons. The purpose of moderation is to make sure that the assignment is fair, valid and consistent.
- To report on your progress to an employer who is paying for your training. The employer may also ask for a summary of the overall course evaluation, in which case you may contribute to that evaluation.
When you sign the enrolment form you give permission to InScience to pass on your learning material and learning results to a restricted number of other people. If you have any concerns about your personal information being transmitted to other people, please contact the Training Manager at InScience. Ph 09 376 0121.
This course is being run by InScience in association with IMPAC which is an NZQA registered and accredited PTE. All credits are reported to NZQA by IMPAC. IMPAC’s PTE number is 7324.
+IMPAC are New Zealand’s Health + Safety experts with unrivalled industry experience.
They understand your H+S challenges and are the best equipped people in the market to find solutions that work for you and your organisation.
If our clients need guidance on health + safety best practices, we recommend IMPAC.
They also provide New Zealand’s most comprehensive portfolio of H+S training from foundation skills through to globally recognised NEBOSH qualifications including:
IMPAC’s course offerings include:
- Mental Health First Aid
- De-escalation Techniques Workshop
- Wellbeing at Work
- HSR Stage 1: Introduction to the HSR Role
For more information about +IMPAC’s range of training programmes or qualifications visit https://impac.co.nz/training/course-catalogue/